Refund & cancellation
Whether you need to cancel a trial, request a credit refund, or reverse a charge on an AI product you tried — we make it straightforward.
If you have an active trial tracked in your dashboard, follow the guided cancellation runbook to cancel before you get charged.
Purchased credits you haven't used? You can request a refund within 30 days of purchase. We'll reverse the charge through Stripe.
Tried an AI product through our risk-free trial platform? You can request an instant refund by sharing structured feedback about your experience.
Feedback-for-refund
When you try an AI product that uses our risk-free trial platform, you're protected by our instant refund protocol. Here's the process:
Click the refund button on the AI product you tried. You'll be directed to a short feedback form.
Tell us what you tried, what didn't work, and what would bring you back. Takes under 2 minutes. This feedback goes directly to the product builder.
Once you submit the feedback, the refund processes instantly. Credits are returned to your balance; card charges are reversed through Stripe.
Request a refund
Complete this form to request a refund on credits or an AI product trial. Your feedback goes directly to the product builder.
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